Our partnership with Tiger World Telecom has been highly rewarding, bringing comprehensive upgrades to both internal and external services for Pacific Insurance!
On one hand, the introduction of smarter service methods has significantly enhanced user engagement and satisfaction.
On the other hand, Tiger World Telecom has helped the actuarial department secure its role in the group’s service hub, providing strong support for multi-dimensional management across regions, teams, and business units.
Internal surveys show that over 90% of insurance agents are highly satisfied with the internal service center, and several group leaders have repeatedly expressed high praise!
The bots have become essential assistants in the group’s service and management operations!
